Client Testimonials

We take great pride in partnering with organisations who are committed to looking after their people. Here is what they have to say about working with us...

Epoch Design

"We chose Professional Help to support our staff after comparing a range of different EAP providers. They stood out in terms of their customer service, the way they select their therapists and that their helpline is manned by trained professions who can often provide support on the spot. Since then, the reports provided by Professional Help, along with anecdotal evidence, indicate that the service is valued highly at Epoch.

We feel we made a good choice and are happy that we have been able to provide this extra support to our staff and their families through such a difficult time as COVID-19. An EAP will now be permanently in place and we see no reason to look elsewhere."

Mike Swift - Senior Account Manager


The National Society of Allied & Independent Funeral Directors

"We at SAIF have been working together with Professional Help for over 5 years, in which time they have provided both support for our members, including counselling, and bereavement support for our members' clients.

We consider Professional Help a trusted partner who work to high professional standards and provide an excellent service via helpline, webchat and counselling. We know that anyone we signpost to SAIF Support or SAIF Care will receive timely, person-centred, empathic care from a trained professional. Alongside the core services, Professional Help have also supported us in a wider sense via training, webinars, and attendance at SAIF events".

Terry Tennens - Chief Executive / Secretary

The British Institute of Embalmers

"The British Institute of Embalmers recognised the need to support our members and students to ensure their mental wellbeing.  Our members provide such a valued and at times extremely challenging role in ensuring that the bereaved have the best possible experience as they start on their journey of grief.

Our needs were not complex, we needed to partner with an organisation who could provide a confidential service delivered by qualified professionals. We did however recognise that perhaps some of the challenges regarding specific traumatic cases our members can be affected by may not be something an average EAP provider would necessarily be experienced in dealing with.

We chose Professional Help as Catherine and her team have a proven track record within the Funeral Profession and we felt they were able to meet the many and varied needs that our members may need support with. From the first contact with Professional Help, to entering a partnership agreement with them they have dealt with everything in a helpful, friendly and professional manner.

The ongoing communication and support is very much appreciated and we feel exceeds our expectations. We would certainly be happy to recommend Professional Help".

Bobby Hopkin-Hoggarth - National President