GriefChat New Logo 2 Oct 2020


Transforming access to bereavement care

GriefChat New Logo 2 Oct 2020

About GriefChat®

Visit the GriefChat website

GriefChat is a way of connecting bereaved people directly to trained bereavement counsellors through a live chat programme, which can be hosted on ANY website.

We've developed this service as we know that so many organisations and businesses would like to provide better care for bereaved people, but don't have the skills or resources to provide support and counselling themselves.

Now, using today's technology, we can solve that problem and open up grief support to any organisation that wants to provide it, straight to any person who wants to access it.


How do I add GriefChat to our website?

GriefChat is easy to install on any page on your website – we simply create your widget, give the code to you or your webmaster and you paste the code into the correct page on your site!

We recommend that the GriefChat box appears on your bereavement information or aftercare page, rather than on the home page of your website - we can help you to create this page if you need help with appropriate words or information.

We are keen to work with any organisation that comes into regular contact with bereaved people and to open up fast access to high quality bereavement care provided by our team of professional counsellor. Please do get in touch if we can help your organisation to support bereaved people better.


We believe that GriefChat has many helpful applications - for businesses whose customers have been bereaved and who wish to provide early, immediate emotional support; for charities, hospices and health organisations; and for the funeral profession and allied industries who are keen to support their customers better. We are committed to transforming access to bereavement care in the UK - why not join us?

Our Guarantee

GriefChat has been designed to provide front-line support to bereaved people. It is not envisaged to be an in-depth bereavement counselling service but will provide information, reassurance, normalisation and signposting into other helpful services. GriefChat can arrange for bereaved people to access longer-term bereavement counselling either through our own network of counsellors (for which a fee may be payable by the client) or through a local bereavement care organisation (which may be fee paying or free if provided by a charity) as we believe that while GriefChat allows people the opportunity to chat about their experience and reach out for support; longer-term and in-depth counselling work can often be better delivered over the telephone or face to face. If your organisation has a list of preferred counsellors or even an in-house counsellor, please do let us know and we would be pleased to refer clients originating from your website to these.

GriefChat Counsellors

GriefChat Counsellors are all part of the Professional Help Associate Counselling Team, which means that they have been very carefully selected for their experience, aptitude and qualifications. All of our counsellors hold as a minimum a diploma-level qualification in counselling, with many achieving degree and postgraduate qualifications. Our counsellors must undergo professional supervision and provide evidence of continuing professional development. They have all been thoroughly vetted and hold a recent, clear DBS check.


Further Information

We would love to answer your questions about GriefChat, or to go right ahead and set you up! Please get in touch:


Professional Help Limited
Burton in Kendal

OR - Simply message us through the GriefChat button!

Contact or

01524 782910

"We're always looking at new ways to support our families.

Proud to have signed up to GriefChat today and look forward to working with them!"

Anstey Funerals, Leicester


"GriefChat is set to become a must have on every good funeral director website"


Gerry King, Managing Director, Funeral Director Websites


"Wonderful idea. So needed."


Mandie Howard, @f2fcounselling



"We're delighted to be offering the GriefChat service to our users and excited about the improved access to trained bereavement support that it provides"


Jonathan Davies

The MuchLoved Charitable Trust