I once worked in an organisation where the culture was quite literally to stop when you dropped. The leaders set such a pace that the rest of us were either drawn into patterns of working that were either deeply unhealthy (does anyone really need to answer their emails at midnight?) or pretty devious – with…

What is an Employee Assistance Programme? An Employee Assistance Programme is a way of ensuring that your staff members can access advice and support when they need it most. Our EAP offers employees a listening ear and a practical, down to earth source of support for any issue that is affecting their mental wellbeing and…

(This post was originally written for an industry blog, but will hopefully be of interest to others in funeral and end of life care organisations). Do you sometimes wish you could do more for bereaved families? Not in the sense of the actual funeral arrangements, which naturally will be carried out to the best of…

The do’s and don’ts of communicating with bereaved people Building on the previous post, here are our ‘top tips’ for communicating with bereaved people. DO’S DO show that you know what has happened: say how sorry you are, by letter or phone or as soon as you next see them. Sometimes a handshake or a…

Grief is not an illness. But we know that if a bereaved person continues to struggle with their loss and is not able to access good support at the right time, then it can sometimes become a health issue. There is simply not enough bereavement support available in our local communities; no matter how many…

We all know that stress is bad for us. Or do we? On my recent travels around organisations there have been a surprising (to me at least) number of people that have declared themselves to be pretty stress free – or at least they were not prepared to admit to feeling especially stressed at the…